rk77 Terms & Conditions — Rules Governing Your Use of the Platform

In these Terms and Conditions, the following definitions apply unless the context expressly requires otherwise:

• "rk77", "we", "us", "our" refers to the rk77 platform operated at rk77.ws, including all associated services, software, content, and support functions.
• "Player", "you", "your" refers to any individual who registers an account on the rk77 platform or accesses any rk77 service.
• "Account" means the personal player account created upon successful registration on the rk77 platform.
• "Balance" means the total sum of real-money funds held in a player's rk77 account at any given time, excluding bonus funds unless otherwise stated.
• "Bonus Funds" means any promotional credits, free bet credits, or matched deposit bonuses awarded to a player account subject to wagering requirements.
• "Wager" or "Bet" means any real-money stake placed on any sportsbook market, casino game, or other gaming product available on the rk77 platform.
• "BDT" means Bangladeshi Taka, the sole currency in which rk77 accounts are denominated and all transactions are processed.
• "Prohibited Conduct" has the meaning given to it in Section 11 of these Terms.
• "Effective Date" means 1 January 2026, being the date from which this version of the Terms and Conditions takes effect.

By accessing the rk77 website at rk77.ws, creating an account, logging into an existing account, depositing funds, or placing any bet or wager, you unconditionally accept and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and rk77.

If you are accessing the rk77 platform on behalf of another person, you represent and warrant that you have the authority to bind that person to these Terms and that such person meets all eligibility requirements set out in Section 3.

rk77 reserves the right to update, modify, or replace any portion of these Terms at any time. Changes will be posted on the rk77 platform and will take effect immediately upon publication unless a later effective date is specified. Your continued use of the rk77 platform following any amendment constitutes your acceptance of the revised Terms.

To register and maintain an rk77 account, you must satisfy all of the following eligibility requirements at the time of registration and on an ongoing basis throughout the life of your account:

• You must be at least 21 years of age. rk77 strictly enforces the 21+ age requirement. Persons under 21 years of age are not permitted to register, deposit funds, or place any wager on the rk77 platform under any circumstances.
• You must be a natural person (not a corporation, trust, or other legal entity) acting in your own personal capacity.
• You must not be subject to any court order, legal proceeding, or regulatory restriction that would prohibit you from entering into a binding agreement of this nature.
• You must provide accurate, truthful, and complete information during the registration process and at all times thereafter.
• You must not have had a previous rk77 account suspended or permanently closed due to a breach of these Terms or Prohibited Conduct.
• You must not be acting on behalf of any third party when depositing funds or placing wagers.

rk77 reserves the right to request documentary evidence of eligibility at any time, including government-issued identification confirming age and identity. Failure to provide satisfactory documentation may result in the suspension of account access and the withholding of pending withdrawals pending verification.

Each player may hold only one registered account on the rk77 platform. The creation of duplicate, multiple, or shared accounts by any single individual is strictly prohibited and constitutes a breach of these Terms. Where duplicate accounts are identified, rk77 reserves the right to close all associated accounts and forfeit any balances held therein.

During registration, you are required to provide a valid mobile number, a unique username, and a secure password. You are responsible for ensuring that all registration information is accurate and kept current. You must notify rk77 promptly at [email protected] if any of your registered details change.

rk77 conducts identity verification in accordance with its Know Your Customer (KYC) obligations. As part of this process, you may be required to submit a copy of a government-issued photo identity document (such as a National Identity Card or passport) and proof of your payment method (such as a screenshot of your bKash or Nagad account details confirming ownership). Verification is typically completed within 24 to 48 hours of document submission.

rk77 reserves the right to refuse any registration application at its sole discretion, including where it believes an applicant does not meet the eligibility criteria set out in Section 3 or where it has reasonable grounds to suspect fraudulent activity.

You are solely and entirely responsible for maintaining the confidentiality and security of your rk77 account login credentials, including your username and password. You must not disclose your login details to any third party under any circumstances.

rk77 will never contact you by email, telephone, or any other channel to request your account password. Any communication claiming to be from rk77 and requesting your password should be treated as fraudulent and reported to [email protected] immediately.

You agree to notify rk77 promptly if you become aware of, or reasonably suspect, any unauthorised access to your account or any security breach. rk77 reserves the right to suspend your account access pending investigation where a security incident is reported or detected.

rk77 accepts no liability for losses arising from your failure to adequately protect your account credentials, including losses resulting from unauthorised bets placed by a third party who gained access to your account through your own negligence.

rk77 accepts deposits exclusively in Bangladeshi Taka (BDT) via the following payment channels: bKash, Nagad, Rocket, and Upay. Additional payment channels may be added or removed by rk77 at its discretion and without advance notice.

The minimum single deposit amount is ৳500. Maximum deposit limits may vary by account tier and payment channel. Deposits are credited to your rk77 account balance in real time upon confirmed receipt of funds from your payment provider.

All deposits must originate from a payment account that is registered in your own name and matches the identity details held on your rk77 account. Deposits from third-party payment accounts are not accepted. Where rk77 identifies a deposit originating from a third-party account, it reserves the right to reverse the deposit, suspend the account, and request full repayment of any associated winnings.

rk77 does not charge a fee for standard deposits. However, your mobile financial service provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges, for which rk77 accepts no responsibility.

In the event of a failed or incomplete deposit transaction, you should contact rk77 support at [email protected] with your transaction reference number. rk77 will investigate and, where applicable, manually credit confirmed deposits within 24 hours of receiving sufficient evidence of the successful transfer.

Withdrawal requests may be submitted by verified account holders at any time via the rk77 account dashboard. Withdrawals are processed to the same payment account (bKash, Nagad, Rocket, or Upay) from which the corresponding deposit was made, in accordance with rk77's anti-money-laundering obligations.

The minimum single withdrawal amount is ৳1,000. Maximum withdrawal limits may apply per transaction, per day, and per calendar month depending on your account verification status and tier. rk77 will notify you of applicable limits within your account dashboard.

Withdrawals are ordinarily processed within one to three hours of approval during normal operating hours. Processing may take longer during periods of high demand, public holidays, or where additional verification is required. rk77 does not guarantee specific processing times and accepts no liability for delays attributable to payment providers.

All withdrawals are subject to satisfactory completion of identity verification (KYC). Where your account has not yet been fully verified, rk77 may require you to submit identity documents before your withdrawal request is approved. Withdrawal requests submitted prior to the completion of verification will be held in a pending state until verification is complete.

Bonus funds credited to your account are not withdrawable as cash unless and until all applicable wagering requirements have been met in full. Any attempt to withdraw bonus funds before meeting wagering requirements will result in the forfeiture of the bonus balance.

rk77 may offer promotional bonuses, matched deposits, free bet credits, cashback awards, reload bonuses, and seasonal offers from time to time. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, in addition to the general provisions of this Section 8.

Unless the specific promotion terms state otherwise, the following general bonus conditions apply to all rk77 promotional offers:

• Each bonus may be claimed once per player, per household, and per registered payment account (bKash/Nagad number).
• Bonus funds must be wagered in full at the applicable rollover rate (as stated in the specific promotion terms) before any portion of the bonus or associated winnings may be withdrawn.
• Bets placed on certain game categories (as specified in the promotion terms) may contribute differently to the wagering requirement — for example, slots may contribute 100% while live casino games may contribute a lower percentage.
• Bonuses may not be transferred between accounts or exchanged for cash outside of the applicable wagering structure.
• rk77 reserves the right to reclaim any bonus and associated winnings where it determines, in its reasonable judgment, that a player has abused the promotional offer or engaged in any form of bonus exploitation.
• Bonus offers may be withdrawn, modified, or extended at any time by rk77 without prior notice.

Disputes regarding bonus eligibility or the calculation of wagering contributions should be directed to rk77 support at [email protected]. rk77's determination on all bonus matters is final.

All sports bets and wagers placed on the rk77 sportsbook are subject to the specific market rules applicable to the sport and event in question. rk77 publishes event-specific rules within the sportsbook interface. It is your responsibility to review applicable rules before placing any bet.

Bets placed on rk77 sportsbook markets are final once confirmed. rk77 does not accept requests to void, modify, or cancel confirmed bets except in the following circumstances:

• The event is abandoned, postponed, or cancelled without a rescheduled date within 48 hours of the original start time.
• A manifest error in the published odds has occurred (see below).
• The market was opened or settled in clear and obvious error.

In the event of a manifest pricing error — defined as odds that are clearly and substantially incorrect due to a technical fault, data feed error, or human error — rk77 reserves the right to void affected bets and return stakes to player accounts. rk77 will not be bound by odds published as a result of manifest error.

Live in-play bets are subject to additional latency and data feed considerations. rk77 reserves the right to suspend in-play markets at any time. Bets accepted after the conclusion of an event, or after a relevant in-play event (such as a dismissal or boundary), will be voided where the delay in acceptance can be demonstrated.

rk77 reserves the right to restrict maximum bet sizes on any market, for any account, and at any time, without providing advance notice or reasons.

All casino games available on the rk77 platform — including live dealer games provided by Evolution Gaming, Ezugi, and Pragmatic Play Live, RNG slot games from NetEnt, Microgaming, Spribe, and other providers, and all other casino products — are governed by the individual game rules displayed within each game interface.

rk77 acts as a platform aggregator for third-party game content. The rules, payout structures, return-to-player (RTP) percentages, and game mechanics are determined by the respective game providers and are not modified by rk77. By playing any casino game on the rk77 platform, you accept the terms and rules of the applicable game provider.

In the event of a technical malfunction or disconnection during a live casino or RNG game session, rk77 will apply the following procedure: if the game outcome has been fully determined and recorded prior to the disconnection, the result will stand. If the game was interrupted before an outcome was determined, the round will be voided and the staked amount will be returned to your account balance.

rk77 does not guarantee the continuous availability of any particular game or live table. Games may be temporarily unavailable due to scheduled maintenance, provider downtime, or regulatory requirements without prior notice.

The following conduct is strictly prohibited on the rk77 platform. Engaging in any Prohibited Conduct may result in immediate account suspension, permanent account closure, forfeiture of all balances (including real-money and bonus funds), and, where applicable, reporting to relevant authorities:

• Registering more than one account (whether in your own name or using another person's identity).
• Providing false, misleading, or fraudulent registration information.
• Using automated betting software, bots, scripts, algorithms, or any artificial intelligence tool to place bets or interact with the platform.
• Exploiting software bugs, errors, or vulnerabilities in the rk77 platform to gain an unfair advantage.
• Colluding with other players to manipulate the outcome of any game or betting market.
• Engaging in any form of matched betting, arbitrage betting, or bonus exploitation that is designed to circumvent the spirit and intent of rk77's promotional offers.
• Depositing funds derived from criminal activity, including money laundering, fraud, or theft.
• Placing bets on behalf of a minor or assisting a minor in any way to access or use the rk77 platform.
• Engaging in aggressive, abusive, threatening, or discriminatory conduct directed at rk77 staff, support agents, or other players.
• Attempting to reverse-engineer, scrape, copy, or reproduce any part of the rk77 platform or its content without written authorisation.

rk77's determination as to whether Prohibited Conduct has occurred is made in good faith on the basis of available evidence and is final. Where accounts are closed due to Prohibited Conduct, rk77 is not obligated to provide detailed reasons for the closure.

rk77 is firmly committed to the promotion of responsible gaming and the protection of vulnerable players. Gambling is intended to be an enjoyable form of entertainment. rk77 recognises that for some individuals, gambling can become harmful, and the platform provides a suite of tools to help players manage their activity.

The following responsible gaming tools are available to all registered rk77 players via the account settings or by contacting support at [email protected]:

• Deposit Limits: You may set daily, weekly, or monthly deposit limits on your account. Reductions to existing limits take effect immediately. Increases to limits are subject to a mandatory 72-hour cooling-off period.
• Session Time Reminders: You may configure session duration reminders to alert you when you have been logged into your account for a specified period of continuous play.
• Cooling-Off Period: You may request a temporary suspension of your account for a period of your choosing. During a cooling-off period, you will be unable to log in, deposit, or place bets.
• Self-Exclusion: You may request permanent or long-term self-exclusion from the rk77 platform. Self-exclusion requests are processed within 24 hours and result in the permanent closure of your account. rk77 will retain a record of self-excluded players to prevent re-registration.

If you believe that your gambling is becoming a problem, rk77 urges you to seek assistance promptly. Contact rk77 support at [email protected] to activate any of the tools listed above or to discuss your situation in confidence. For players aged 21 and above only — rk77 does not offer its services to minors under any circumstances.

All content on the rk77 platform — including but not limited to the rk77 brand name, logo, website design, layout, graphics, text, software, betting interfaces, game content supplied by third-party providers, and all other intellectual property — is owned by or licensed to rk77 and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the rk77 platform solely for personal, non-commercial gambling and gaming purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the rk77 platform or its content.

Any unauthorised use of rk77 intellectual property may result in account termination and may expose you to legal liability. rk77 reserves all rights not expressly granted in these Terms.

To the maximum extent permitted by applicable law, rk77's total aggregate liability to you arising out of or in connection with your use of the rk77 platform — whether in contract, tort (including negligence), statute, or otherwise — shall not exceed the total amount deposited by you into your rk77 account in the twelve-month period immediately preceding the event giving rise to the claim.

rk77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of opportunity, arising out of or in connection with your use of the rk77 platform, whether or not rk77 has been advised of the possibility of such damages.

rk77 does not warrant that the platform will be available on an uninterrupted, error-free basis. Scheduled and unscheduled maintenance, third-party provider outages, and force majeure events may cause temporary unavailability of some or all platform services. rk77 accepts no liability for losses arising from platform unavailability outside its reasonable control.

Nothing in these Terms shall limit or exclude rk77's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

rk77 collects, processes, and stores your personal data in accordance with its Privacy Policy, which is available at rk77.ws/privacy-policy. By registering an account, you acknowledge that you have read and accepted the rk77 Privacy Policy.

Your personal data is used by rk77 for the following primary purposes: account administration, identity verification (KYC), payment processing, fraud prevention, responsible gaming compliance, customer support, and (with your consent) marketing communications. rk77 does not sell your personal data to third parties for commercial marketing purposes.

rk77 implements 256-bit SSL encryption across all data transmissions between your device and the rk77 platform. Account data is stored on secure servers. Access to personal data is restricted to authorised rk77 personnel on a need-to-know basis.

rk77 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where amendments are material — meaning they substantially affect player rights, withdrawal conditions, or betting rules — rk77 will use reasonable endeavours to notify registered players via the email address or mobile number associated with their account at least 7 days before the amended Terms take effect.

Minor amendments (such as corrections of typographical errors, clarifications of existing provisions, or updates reflecting changes in game provider rules) may be made without advance notice and will take effect immediately upon publication on the rk77 platform.

Your continued use of the rk77 platform following the publication of any amendment constitutes your unconditional acceptance of the revised Terms. If you do not accept any amendment, you must cease using the rk77 platform and contact support at [email protected] to arrange the closure of your account and the withdrawal of your available balance.

You may close your rk77 account at any time by submitting a written request to [email protected]. Upon receipt of a valid closure request, rk77 will process any outstanding withdrawal of your available real-money balance (subject to identity verification) and permanently deactivate your account within five business days.

rk77 reserves the right to suspend or permanently close any account at its sole discretion, including where:

• The account holder has engaged in Prohibited Conduct as defined in Section 11.
• rk77 has reasonable grounds to suspect fraudulent activity, money laundering, or use of the platform by a minor.
• The account holder has provided false or misleading registration information.
• The account holder has made a self-exclusion request under Section 12.
• rk77 is required to do so by applicable law or a competent regulatory authority.

Where an account is closed due to Prohibited Conduct, any balance held in the account (including both real-money and bonus funds) may be forfeited in full. rk77 is not obligated to provide detailed reasons for account closures carried out under this provision.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the rk77 platform, please contact the rk77 support team using the details below. All formal complaints will be acknowledged within 24 hours and investigated within five business days.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, including Bangladesh public holidays.
• Language: English
• Response Time: Acknowledgement within 24 hours; resolution within 5 business days for standard queries.

For responsible gaming emergencies — including requests for immediate self-exclusion or account suspension — please mark your email subject line as "URGENT — Responsible Gaming" and rk77 support will prioritise your request above standard queue order.

rk77 is committed to resolving all player complaints fairly, transparently, and in a timely manner. Where a complaint cannot be resolved to your satisfaction through direct communication with rk77 support, you may escalate the matter by writing to the same email address marked "Formal Complaint — Escalation" for review by senior management.